Title

Norm Formation and Non-Interaction in Grocery Stores

Document Type

Thesis

Publication Year

1996

Abstract

The argument is made that behavior is defined and judged based upon meaning created through interaction. This meaning stems from background expectations of the situation that include the norms of appropriate behavior and anticipated actions from others. Deviance is the breaching of these norms as defined through interaction. Within grocery stores, minor deviance is engaging in behaviors that disrupt the main norm of non-interaction. supporting this norm and as existing as norms themselves are avoidance of eye contact, maintaining of personal space and territories, non-verbal reactions, and mutual avoidance. Appropriate behavior consists of maintaining these behaviors which support the meaning of grocery shopping: an errand to be accomplished as quickly as possible.

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